Refund policy

At TaanaBaana, every saree is handwoven and quality-checked before dispatch. We want you to be fully satisfied with your purchase, so please read our return policy carefully.

Return Window

• Returns are accepted within 7 days of delivery.

• The saree must be unused, unwashed, unstitched (where applicable), and returned with all original tags and packaging intact.

Non-Returnable Items

• Customized, altered, or stitched items.

• Items purchased under a final sale or clearance offer.

• Items without original tags or packaging.

Damaged or Incorrect Item

• If you receive a damaged, defective, or incorrect item, please record an unboxing video and contact us within 48 hours of delivery.

• Once verified, we will arrange a free replacement or a full refund, as preferred.

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds are processed to the original payment method within 7–10 business days.

• Return shipping costs are borne by the customer, except in cases of damaged, defective, or incorrect items.

Exchange

• Exchanges (for size, color, or a different saree of equal value) can be requested within the same 7-day window.

For any return, refund, or exchange request, please contact us at [taanabaana10@gmail.com] or [7000567256] with your order number.